Delivery & guarantee

Support

Delivery & guarantee

What happens if an order under-delivers, drops, or does not start.

Every order is covered for 365 days

If something is wrong with an order, we fix it in this order:

1. Refill — if the count drops, we top it back up.
2. Redelivery — if a refill will not solve it, we send the order again.
3. Compensation — if neither works, we make it right with you directly.

If the order never started

Most services begin within minutes. If nothing has happened after a few hours, send us the order number and we will either restart it or cancel it. An order that never started is always made good.

If the count drops

Platforms periodically remove inactive and fake accounts, so some drop-off is normal on any service. On services with refill protection you send us the order number and we top it back up at no extra cost. Drops on very old orders fall outside the refill window and need a new order.

If the order was partial

Sometimes a provider delivers less than the full quantity. Tell us and we deliver the rest — or, if the service has since gone unavailable, we compensate you for the undelivered part.

What is not covered

How to claim

Email support@amazinghype.com with your order number and the link. A screenshot of the current count helps us move faster. You will get a reply from a person, not a bot.

AmazingHype is operated by Amazinghype Sweden AB (org. no. 559277-8681, VAT SE559277868101), Uppsala, Sweden. Contact: support@amazinghype.com.